Positive Patient Experience Leads to Better Health Outcomes and System Sustainability

Digital health and connected care services are evolving and gaining momentum in Canada. As they do, the link between patient experience and value-based outcomes is critical to both assess opportunities for improvement and determine scalability and integration of connected care solutions into Canadian models of care.

Improving the various areas of patient experience (and there are at least five outlined in the literature) can result in positive outcomes for patients, organizational health, and system sustainability. As Canadian health care organizations advance their digital health strategies, a patient experience business framework can play a pivotal role in accelerating value-based outcomes and evidence-informed strategic direction.

Read more at https://www.infoway-inforoute.ca/en/what-we-do/blog/consumer-health/7381-positive-patient-experience-leads-to-better-health-outcomes-and-system-sustainability


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